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Bought a ticket a couple of login glitch? The new "recommended article content" module promptly factors you or your consumer to some KB posting that types it out. No more digging through a mountain of posts.
All recorded keystrokes and mouse exercise is usually saved to disk as a macro (script) for later on use, sure to a hotkey, prolonged with custom made instructions or simply compiled to an EXE file (a standalone Windows application).
You are able to obtain Harmony Portal cloud programs with the most recent variations of these supported browsers:
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"Providers" - Assign end users to "businesses" and "departments", setup corporation "professionals" and track ticket heritage from specific corporations.
You may manually Sign off from the Harmony Portal. If you don't log out, the Harmony Portal will routinely log you out following 4 hrs of inactivity. The 4 hours of inactivity is based on the person info stored inside your browser's nearby storage.
E mail integration - quickly turns e-mails into support desk tickets, and sends out automated email notifications to each customers and assistance engineers.
When clicked, the Harmony Portal menu in the best left demonstrates dynamic links dependant upon your Harmony organization's subscription entitlements, your person permissions within the Harmony Firm, and the site you happen to be currently on.
To access your account configurations, simply click the disclosure triangle close to your name and select My Account. This opens a completely new site in which you can jitabet update your details or alter your default Firm.
While you navigate involving the cloud-dependent Harmony programs, popular elements from the Harmony Portal are obtainable by using the header along the very best on the site. Of Take note, these include accessing your account, in which you can update your information and facts and alter your default Firm, and also Altering your password.