কেবল ভিডিওটি ক্লিক করুন, আর আমাদের সাহায্যে এটি কত সহজ হতে পারে তা দেখতে পাবেন
Custom made fields for tickets and belongings, like "client amount" or "devices ID" and many others. And pre-filled ticket templates
Stuck in each week-very long chat a couple of tech snag? A click on, and you get a neat summary of your convo, serving to you jump into motion swiftly.
Hook up shopper experience programs, automate workflows, and centralize important customer info for an individual supply of real truth.
Reports using an choice to export to Excel and CSV: resolution time, time of day distribution, response velocity, Kanban see and all kinds of other. As well as a custom made report builder. Observe many consumer assist metrics, evaluate your agents efficiency and many others.
To accessibility your account options, click on the disclosure triangle beside your name and select My Account. This opens a brand new webpage in which you can update your facts or transform your default Corporation.
You'll be able to manually Log off in the Harmony Portal. If you do not Sign off, the Harmony Portal will routinely log you out following four hrs of inactivity. The four hrs of inactivity is based about the user facts stored as part of your browser's neighborhood storage.
Go to your helpdesk account URL - like companyABC.jitbit.com - and login from there. When you've frequented your helpdesk on this machine ahead of, just visit our Web-site homepage and you may see a "login" button at the highest. If you do not know your helpdesk URL, please talk to your administrator.
Suggestions forum exactly where buyers can advise new functions for your products, "vote" for attribute-requests and leave their opinions
You get the serial number seconds after processing the get. Hold it to obtain upcoming updates. In case you at any time eliminate it - no concerns, we'll send a reminder.
iOS app + Android app + Cellular World-wide-web UI - free cellular applications as well as the cell-optimized Website-UI that works on jitabet app any screen through a mobile browser.
The downloading process commonly normally takes around 3 minutes. Here's a brief guidebook for installing the software package:
Jitbit Helpdesk is offered both of those as an "on-premise" Variation that providers install on their servers plus a "SaaS" possibility that works within the cloud.
This is peer 2 peer, the movie stream just isn't being despatched to our servers, your browser streams the video directly to the viewer's browser.