Categorizing and Tagging tickets - assign tickets to diverse types and assign default brokers to groups.
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To make certain all our esteemed shoppers take pleasure in the excellence of VIP-stage customer care, JITABET has cautiously assembled a best-tier customer support staff. Out there around the clock, each day in the 12 months, this staff is devoted to providing unparalleled service exclusively.
Our app was built with every one of the vital capabilities. We worked around the UI, activity variety, bonuses, and other features to gather the subsequent Advantages:
Once you are inside a Harmony application, the Harmony application emblem and identify surface beside the Jitterbit logo and clicking the Harmony app brand returns you on the landing site for that respective Harmony application:
This is a free of charge, quite essential browser based display sharing application among two people today. Use it to immediately share your display by using a co-employee remotely or provide specialized help with none supplemental support software program.
Go towards your helpdesk account URL - like companyABC.jitbit.com - and login from there. For those who've frequented your helpdesk on this product before, simply just take a look at our Internet site homepage and you'll see a "login" button at the top. If you do not know your helpdesk URL, make sure you inquire your administrator.
This process makes sure our buyers are afforded a reliable promise of credibility, along with a just and secure gaming ambiance, complemented by a visually engaging practical experience.
Guidance tickets are now being assigned to "categories" - that's the most important aspect that may help you Arrange items up a bit. It is possible to classify tickets into classes manually, make clients choose a classification over the ticket development or do that immediately by using Automation Regulations (see under) and e-mail engine configurations.
iOS app + Android app + Mobile Net UI - free of charge cellular apps additionally the cellular-optimized Net-UI that works on any jitabet display through a mobile browser.
"Speak to us" widget for your site/app - with only one line of JavaScript it is possible to include a nice wanting "assist" popup to all your website internet pages. Stay-chat with your site visitors and archive discussions as tickets.
For developers and clients who want even more extensibility we provide a perfectly-documented API you can use to include custom made attributes.
Administration Console: Jitterbit's web console in which you can take care of your integration initiatives and carry out administrative capabilities associated with your Corporation.